Posted on December 18, 2018


I’m fixing this one up to give to a girl who has never had a computer. If so, please post. Just had the same problem with a unit. It says ‘insert dvd’ basically it doesn’t recognize a Dvd at all. Remove the DVD-Rom drive. So the drive is intact.

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Sorry I do not have a solution for you as I just ran into the exact same problem.

She also facilitated the process by communicating with tosjiba and my tech support simultaneously. S [Contact us for a price]. Stay posted for link. I have the same problem, but I fixed it. Adjust the dvd tray so motor stops as soon as tray closes or is flush.

Do you have any DVD software installed? July 20, – Remove the Ds-m1502 drive. Accurate international packging and shipment. I am using XP. Everyone is entitled to my opinion. The dvd drive was sticking, but you could hear the motor running weather the unit was on or off. Upon disassembling and inspection, found the Toshiba SD M had a broken gear track and, oddly, a mount for the drive gear that raises and lowers the innards technical term I heard before, think we were cleaning chickens had sheared off!

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Toshiba SD-M1502 16X/48X Internal IDE/ATAPI Desktop DVD-Rom Drive

Perhaps even more impressive was how quickly the item arrived in Australia. The customer received his product on Monday morning as expected.

I installed the software you suggested as well I upgraded to Windows Media Player The Toshiba drive has a cracked gear on the tray loading motor, which took me hours to isolate as the problem. I removed it from an old computer and re-installed it into an even older computer. I have a Toshiba dvd rom sd-m Thank you for great service!

I gave 5 stars based on the quality of customer service. Any suggestions would be greatly appreciated!

You need to provide some pics, and pull out the broken Drive and see what type of Interface it has and Power. Check the jumper settings on the drive. Any one have a source for internal parts for the Toshiba drive??

If so, please post. She also gave a price break and I needed a W-9 form to set Saitech as a vendor in our system which she provided very quickly. In fact it doesn’t recognize them at all.


Toshiba SD M – Disk drive – DVD-ROM – 16x – IDE – internal – ” at Backoffice

Did you every find a solution or figure out where to purchase toshkba dvd player that would work in the bose system? Contact Us Christy St. Saitech really helped us out of a jamb! The woman I am giving the computer to has never even used onme before.

I highly recommend their service. How old is the sd-m1520 Computer”? The DVD player worked normally in the old computer. I think I need to find the original Toshiba drivers.